I just finished reading this article about the future of the workforce. It points out some key things that has been on my radar for years about the shifting of jobs to an outsource staff / virtual office space.
If you work in a desktop support or help desk role, you should be very concern and read between the lines.
It is a must read for those of you in the real estate market as well because a lot has to do with the need for office space.
Below is the link to an independent article that references some of the changes that I am predicting to come in the not so distant future.